Aug 08, 2016 The latest update for Outlook 2016, build 16.0.6568.2025, is causing problems for people who use POP3 accounts and have Outlook set to leave mail on the server for a period of time. Instead of deleting the aged mail from the server, it deletes all of the mail. 3.1.4 Android - Troubleshooting Mass Storage Mode USB Sync; 3.1.5 Android - Troubleshooting Wi-Fi Sync; 3.1.6 Android - Troubleshooting Google Sync; 3.2 Apple iOS devices (iPhone and iPad) 3.2.1 Apple iOS - Troubleshooting Wi-Fi Sync; 3.2.2 Apple iOS - Troubleshooting Google Sync; 3.2.3 Troubleshooting DejaOffice for iOS (all sync methods) 3.3. If the Outbox is not visible, and you use Outlook 2016 for Mac, start a Send and Receive then: Open the Sync Status dialog (1) Either click the Stop Sync button (2) in the lower left or the little x at the right of the entry to stop the send and receive. Once you stop the send and receive, the Outbox will be visible (3) in the folder list. Most of the problems Mac Office users have regard various types of Outlook and Word crashes on Mac especially Outlook 2016 crashing on startup or hanging. Microsoft has already issued fixes for some of these via so we recommend you run that first by opening any Microsoft Office program, going to the Help Menu at the top of the screen. To resolve this issue, create a new.ost file and then synchronize the folders again. How to create a new.ost file and synchronize the folders. To create a new.ost file, rename the old.ost file, and then synchronize the new.ost file with the computer that is running Microsoft Exchange Server.
Outlook For Mac 2016 Sync Errors Won 27t Stopped
I would verify that their Exchange account is the only account within outlook. From a few different places it looks like it could be something stuck in Drafts too (although you said you checked there). Possibly removing the account and re-adding it in Outlook could be the quick fix to it (although they would lose their saved autocompletion which a lot of people complain when they lose it).
Outlook For Mac 2016 Sync Errors Won 27t Stop Windows 10
Im running 2016 on probably 25 Mac's and haven't seen this issue yet, but I have had weird issues with Outlook in general that aren't worth the time messing with and just adding the account back again will fix saving all of our times.